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Updated Troubleshooting (markdown)

basilfx
2014-10-01 11:57:25 -07:00
parent 8bee1c8116
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Troubleshooting.md
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@@ -130,4 +130,17 @@ _Solutions_:
* Web server settings (such as username/password) are only effective when Headphones is restarted
* Try to access Headphones directly by IP (no proxy, forwarding etc. See issue #1858)
* Verify the log that settings are saved. There should be a log entry when settings are saved.
* Disable auto complete. There are reports of browsers autocompleting fields.
* Disable auto complete. There are reports of browsers autocompleting fields.
## Snatched downloads aren't picked up by downloader
_Symptons_:
When Headphones snatches a release, it doesn't appear in my download list of my downloader (NZBget, SABnzbd, uTorrent etc.).
_Solutions_:
* If some error occurs, they should appear in the logs. Don't forget to check the log file of your downloader.
* Check the credentials for the API of your downloader, on both sides.
* In case of black hole:
* Verify that if you manually put a file in the watch directory, the downloader processes it.
* Does the black hole directory of Headphones match the watch directory of your downloader?
* Does the downloader have read/write permissions on the watch directory?
* Check the watch interval settings of your downloader.