diff --git a/Troubleshooting.md b/Troubleshooting.md index 1884509..caa0f21 100644 --- a/Troubleshooting.md +++ b/Troubleshooting.md @@ -130,4 +130,17 @@ _Solutions_: * Web server settings (such as username/password) are only effective when Headphones is restarted * Try to access Headphones directly by IP (no proxy, forwarding etc. See issue #1858) * Verify the log that settings are saved. There should be a log entry when settings are saved. -* Disable auto complete. There are reports of browsers autocompleting fields. \ No newline at end of file +* Disable auto complete. There are reports of browsers autocompleting fields. + +## Snatched downloads aren't picked up by downloader +_Symptons_: +When Headphones snatches a release, it doesn't appear in my download list of my downloader (NZBget, SABnzbd, uTorrent etc.). + +_Solutions_: +* If some error occurs, they should appear in the logs. Don't forget to check the log file of your downloader. +* Check the credentials for the API of your downloader, on both sides. +* In case of black hole: + * Verify that if you manually put a file in the watch directory, the downloader processes it. + * Does the black hole directory of Headphones match the watch directory of your downloader? + * Does the downloader have read/write permissions on the watch directory? + * Check the watch interval settings of your downloader. \ No newline at end of file