Updated Troubleshooting (markdown)

Troubleshooting.md

@@ -1,4 +1,4 @@
-This page presents some guides to help fix common problems. If your problem is not listed, or the steps below don't work, please file an issue INCLUDING verbose logging. See [README.md](https://github.com/rembo10/headphones/blob/master/README.md) for more information.
+This page presents some guides to help fix common problems. If your problem is not listed, or the steps below don't work, please file an issue INCLUDING verbose logging. Please note that the issue tracker **is not** a support forum, and is primarily used to submit bugs, improvements or feature requests. We are glad to help you, but please understand that we don't have a crystal ball that can look into your problem. See [README.md](https://github.com/rembo10/headphones/blob/master/README.md) for more information.
 
 ## First of all: toggle verbose ##
 Headphones does not turn on verbose logging (also known as debug information) for efficiency reasons. While this information is extremely useful in solving problems, it is the first thing that you should enable in case of problems. There are two ways of toggling verbose mode.
@@ -8,6 +8,13 @@ Headphones does not turn on verbose logging (also known as debug information) fo
 
 The second option will be the easiest option in most cases, especially for Synology users.
 
+## Second of all: rule-out human error ##
+There are a lot of issues that can be solved by just reviewing your settings. Before continuing (or posting an issue), consider the following:
+
+* Am I connected to the internet?
+* Did I spell the URL correctly (note that some URLs require `http://` in front, while others may not)
+* Do I have write permissions to the directory Headphones tries to move files to?
+
 ## Cannot reach MusicBrainz server ##
 _Symptons_:
 ```